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Issues & Pages Reports ​

The Issues and Pages tabs of a site's Monitoring section (formerly Reports › By Issue Type and By URL) are the central hub for analyzing the accessibility issues detected on your website. They let you investigate problems from two perspectives — by issue type and by page — and prioritize fixes effectively.

Both reports share the same layout: filters on the left, and search plus Export on the right, above a sortable table.

Issues ​

  • Displays all detected accessibility issues for the selected site, period, tag, or filter combination.
  • Issues are sorted primarily by severity and view count, ensuring that the most critical and most frequently encountered problems appear first.
  • Each row includes:
    • Issue – The rule name. Click to open the Issue Details page.
    • Severity – The importance of the issue. Severity levels are Critical, High, Medium and Low
    • Violation – WCAG conformance level or best practice category. Violation levels are A, AA, AAA, Best Practices
    • Issues – Total number of instances detected for this issue across the site.
    • Pages – Number of pages where this issue was observed.
    • Views – The number of times users encountered this issue type.

Pages ​

  • Displays affected pages (URLs) prioritized by the total issue view count for that page.
  • Each row includes:
    • Page – The URL. Click to open the Page Issues view for that URL.
    • Device – Whether the issue occurred on desktop or mobile scans.
    • Issues – Total number of issues detected for the page.
    • Issue types – How many different issue types were found.
    • Views – The total views for all issues on that page.
    • Actions – The Development Assistant icon opens the Development Assistant directly for the selected URL and device type; the Agora icon opens the page in Agora.
  • Clicking on a URL opens a list of issues observed for that page, with the same details available as in the Issues report.

Filters ​

Both reports share the same filtering options:

  • Period – The reporting period: 1 hour, 24 hours, 7 days, 30 days or 12 months (see Overview › Available Filters). The period and tag carry over from the Overview tab.
  • Tag (Optional) – Refine results by tag.
  • Severity (Optional, Issues) – Filter by severity level (see Issues by Severity).
  • Violation level (Optional, Issues) – Filter by violation level (see Issues by WCAG Level).
  • Search (Optional) – Search for a specific issue or URL.
  • Pagination – Navigate through all available results. Previously limited to the top 50 URLs, pagination now enables browsing of all scanned URLs.

The report always reflects the site you are in; to look at another site, open it from Sites.

Export ​

Click Export and choose CSV or PDF to download the report with the current filters applied. Both the Issues and the Pages reports can be exported; a Pages export covers every page matching the current filters and search, not just the visible page.

Issue Details Page ​

The Issue Details page appears when:

  • You click an issue name in the Issues report, or
  • You click an issue for a specific page in the Pages report.

This page shows:

  • Issue title and description – Including WCAG compliance level and violation category.
  • Severity level – Critical, High, Medium, or Low.
  • List of affected URLs – With device type, issue count, and view count. Use the search to find a URL.
  • Development Assistant and Agora icons – Open the Development Assistant (or Agora) directly for the selected URL and device type.
  • Create ticket – When the Jira integration is enabled for the site, admins and power users can create a Jira ticket for the issue.

Use All issues (or Back to page) above the title to return to the report.

Features in Issue Details ​

  1. URL Parameters (last hour & last 24 hours only)
  • Displays query parameters detected during scans for that URL.
  • Parameters are stripped when storing URLs to ensure performance and avoid duplication from multiple parameter combinations.
  • Most URLs will have no parameters displayed.
  • Development Assistant Icon – Displayed at the far right of each parameter row. Clicking it will load the Development Assistant for the URL composed of the root URL + the selected parameters, using the same device type as in the report.
  1. Trends
  • Expand a URL's row with Show trend to see when the issue was first and last detected, total visibility duration, and trend direction:
    • Increasing – Occurrences are rising.
    • Decreasing – Occurrences are dropping.
    • Stable – No significant change.
    • Unknown – Observed only once in the selected period.
  • Includes a visual chart of issue occurrences over time.
  • Important:
    • An issue not appearing in results doesn’t necessarily mean it’s fixed—it may be due to the page not being scanned in that period or not being in the top scanned URLs for the day.
    • The scanning system prioritizes the most visited URLs (up to 10,000 per day site-wide, up to 1,000 per day per device).

Page Issues ​

When viewing a specific URL from the Pages report:

  • You see a list of issues affecting that page, with:
    • Issue name
    • Severity
    • WCAG level
    • Issues (count)
    • Views
  • The same Severity and Violation level filters and Export are available.
  • Clicking an issue opens the Issue Details page with the same URL Parameters and Trends sections described above.
  • Use All pages to return to the Pages report.

Best Practices for Using Reports ​

  • Start in the Issues report to address the most impactful issues site-wide.
  • Use the Pages report to focus on improving specific high-priority pages.
  • Check URL Parameters when troubleshooting parameterized pages (e.g., search results, tracking links).
  • Monitor Trends to understand whether an issue is spreading or being reduced over time.
  • Apply filters and pagination to locate specific URLs or issues beyond the default top results.